Terms of Service

These terms and conditions apply to all purchases made on shinyrocks.co.uk, on our Facebook page (including via messages) and during our live shows. By making a purchase, you are acknowledging and agreeing to the terms and conditions set out in this section. Please read this section carefully before purchasing from Shiny Rocks.

 

Purchases

Purchases made on the website require payment to be completed before the order will be accepted, fulfilled and dispatched. We reserve the right to refuse and refund any order. Purchases made during a Facebook live show must be paid for within 24 hours. Failure to pay for your items will result in your order being cancelled and you will be unable to purchase during a live show again.

 

Dispatch and Delivery 

Due to the Covid-19 pandemic there may be delays in dispatch and delivery times. Please bear this in mind when you place your order.

The majority of our orders are delivered by Royal Mail, however larger orders will sometimes be sent via Hermes or UPS. Your dispatch email will make you aware of which courier is delivering your order. If you have any issues with your delivery please contact us via the form on the website.

 

Returns

Please see the Returns Policy here.

 

 

Price Changes

Our prices are subject to change at any time without notice. All items are subject to availability. We reserve the right to withdraw offers, discounts or promotions at any time.

 

 

Privacy Policy

Please see the Privacy Policy here.

 

Contact Information

Any queries regarding our Terms of Service should be sent to laura@shinyrocks.co.uk

 

Last updated March 2021